We roast our artisan, small-batch coffee
the next business-day morning after we receive your payment. We will ship
it fresh that afternoon. Please use the shipping calculator to calculate your actual costs.
In the US (all 50 states), your freshly-roasted coffee will be sent via FedEx Ground or Priority Mail, depending on your location, to ensure that you receive it in up to
three business days. For other international locations we will use Priority Mail
International or Express Mail International (EMS), as per your stated preference.
If no preference is indicated. all international orders will ship via EMS.
For orders not involving roasted coffee,
we normally ship, via FedEx or USPS, the same business day payment is received,
if payment is received before 2:00pm (EST). Otherwise, we ship the following
business day. If you want a guaranty that your order will be shipped the same
day we receive payment prior to 2:00pm, we charge an "expedited shipment
handling fee" of $7.50/box.
We will
be happy to use your FedEx or UPS account. In such case there will be a $5/box
packing and handling fee.
Finally,
because the disappointment and pain of having your order received damaged (or
not received at all!) is significantly greater that the cost of insurance we
require insurance on all orders of $50 (including shipping charges) or more. The
nominal cost of insurance will be automatically added to your order as you proceed with
the checkout before you confirm it.
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